Frequently Asked Questions

What is the benefit for me joining RDTeam’s database panel?

 

RDTeam is the preferred product testing company for many large consumer product goods manufacturers.

By joining our database you’ll have an opportunity to share your opinions about the products and services these companies provide as well as being the first to test new products that have not yet reached stores.

Each time you participate in one of our studies you are given a cash or gift card incentive for your time.

Is there any cost to me to join?

 

Absolutely NOT. Participation in RDTeam’s research studies is absolutely FREE!

We pay you!! You simply need to join our database.

Once we have your email address and other pertinent information (i.e. birthdate) we will send surveys or call you to ask more detailed questions. If you fit the proper criteria you will receive an email or phone call inviting you to participate in our research studies.

If I join your database, what types of studies will I participate in?

 

RDTeam conducts several different types of studies including focus groups, taste tests, home use tests, and one–on–one interviews. We also conduct online surveys, bulletin boards and blogging communities.

Can my children participate in studies too?

 

YES, we highly suggest that you sign them up when you register. RDTeam conducts research with children between the ages of 6-18 years old. We would contact you, the parent, to see if it is something that you would like your child to have an opportunity to do. We never attempt to contact children without parental consent.

The best way for your children to participate is to register them along with yourself in our database.

RDTeam complies with the standards for conducting research with children as it is outlined by the Children’s Online Privacy Protection Act of 1998. In addition all of our staff has undergone security background checks as well.

Can anyone join?

 

Yes, anyone can join our database. We welcome anyone, anywhere across the nation.

Although you may be local to the Philadelphia area (RDTeam Headquarters) we conduct testing all across the Unites States. You can live anywhere and still participate in our studies.

Is my personal information safe with RDTeam?

 

Absolutely! RDTeam will NOT divulge your personal information (including your email!) to any third party or client.

Your information is used to contact you to see if you qualify for the studies based on our client’s specifications.

What type of compensation will I receive when I do studies?

 

An incentive is given in a monetary format ranging from $5.00 and up. Compensation rates are based on the type of survey you participate in and the amount of time you are required to commit to.

Often compensation is in the form of cash, visa gift cards etc… You will know the amount of time required and the amount and form of compensation when you take the qualifying survey for the study you are interested in.

Why haven’t I been contacted for a study yet?

 

Please note once you register, we try to find the study that is a fit with your personal interests and that may take some time. You could always call us to check that your information is accurate and up-to-date. We can be reached by phone at 610-831-9733.

Must I participate in every study that I receive an invitation for?

 

NO- you have the right to decide which surveys you participate in. Not every topic will be appealing to every person. RDTeam does many studies in a given year so there will be many opportunities for you to complete a study for us.

Why do I sometimes get told I'm on the wait list or that I don't qualify?

 

Our clients ask for very specific criteria as it pertains to demographics and product usage.

Numerous people might qualify for the study and although we wish everyone could participate, we have a limited number of positions available for each study.

The waitlist is used when we have cancellations which means you may still be contacted to participate.

I contacted for a study; why isn't the link in my portal?

 

Each study has different requirements.

For example; we may have needed 40 women when we sent the email out and by the time you clicked on the link in your email 40 women already qualified. If your information in the database had your gender as female the study’s link will then automatically be removed from your portal.

Conversely, you may know a male who still has the link in their portal which would mean we still need men.

What do I need to know about Taste Tests and Focus Groups?

 
  • Plan to arrive 10-15 minutes early in order to fill out any additional paperwork
  • Bring photo ID and reading glasses (if needed)
  • PLEASE DO NOT
    • Bring children/minors unless it’s a child’s study
    • Wear scented products such as lotion, perfume, or cologne
    • Wear lipstick, lip gloss, etc.
    • Eat, smoke, or drink coffee ½ hr. prior to start of session
  • Please turn off all cell phones before entering facility.

Can participation in your surveys be considered employment?

 

NO. Participation in RDTeam’s surveys is not considered employment.